1. Acceptance of Terms
By accessing and using Sambi’s Cloud Kitchen’s website (the “Site”) and our services, you agree to comply with and be bound by these Terms of Use (the “Terms”). If you do not agree to these Terms, you should not use our Site or services.
2. Modifications to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.
3. Use of the Site
You agree to use the Site and our services only for lawful purposes. You are prohibited from:
- Using the Site in any way that could damage, disable, overburden, or impair the Site.
- Interfering with any other party’s use and enjoyment of the Site.
- Attempting to gain unauthorized access to any part of the Site or to any systems or networks connected to the Site.
4. Product Information and Orders
- Product Availability: All products are subject to availability, and we reserve the right to limit the quantity of products we supply or to discontinue any product at any time without notice.
- Pricing: All prices displayed on the Site are subject to change without notice.
- Order Acceptance: Your receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to accept or decline your order at any time after receipt.
5. Payment
We accept various payment methods as indicated on our Site. You agree to pay all charges incurred by users of your account and credit card or other payment method at the prices in effect when such charges are incurred.
6. Delivery
- Delivery Areas: We deliver to specified areas as listed on our Site.
- Delivery Times: Delivery times provided are estimates and we are not responsible for any delays.
- Delivery Fees: Delivery fees vary based on location and order amount. Details are provided at checkout.
7. Returns and Refunds
- Returns: Due to the perishable nature of our products, we do not accept returns.
- Refunds: If you are not satisfied with your order, please contact us within 24 hours of delivery. Refunds are issued at our discretion.
8. User Accounts
- Account Creation: To access certain features of the Site, you may be required to create an account. You agree to provide accurate and complete information when creating an account.
- Account Security: You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
9. Privacy
Your use of the Site is also governed by our Privacy Policy, which can be found here.
10. Intellectual Property
All content on the Site, including text, graphics, logos, images, and software, is the property of Sambi’s Cloud Bakery or its content suppliers and is protected by applicable intellectual property laws.
11. Limitation of Liability
To the fullest extent permitted by law, Sambi’s Cloud Bakery will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Site or our services.
12. Indemnification
You agree to indemnify and hold Sambi’s Cloud Bakery harmless from any claims, losses, liabilities, damages, and expenses (including reasonable attorneys’ fees) arising out of your use of the Site or violation of these Terms.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of Sri lanka, without regard to its conflict of law principles.
14. Contact Us
If you have any questions about these Terms, please contact us at:
- Email: Sambiscloudbakery24@gmail.com
- Phone: 0777804800
- Address: Sambi’s Cloud Bakery, #10 Rajapihilla Terrace, Kandy, Sri Lanka